We from O₂ take data privacy protection very seriously. That is why we have made data privacy protection an integral part of our business principles - uncompromisingly so. We aim to avoid the mistakes of the past which have occurred time and again in Germany. To continue developing and growing, we need the trust of the people with whom and for whom we work.

We treat all information received from our customers in the course of contract processing with the utmost responsibility. The same applies to the protection of the telephone conversations, data transfers and virtual communication via our networks - via mobile communications or via the Internet. We strictly abide by all relevant legal provisions. This was confirmed to us from official sources:

In 2008, the Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für Datenschutz und Informationsfreiheit - BfDI) conducted an official data privacy protection audit of Telefónica O₂ Germany. The final audit report was submitted and the final remarks of this report indicate that no formal complaints will be raised and that Telefónica O₂ Germany successfully completed the audit.

Data privacy protection was also a big issue on 16 December 2008, at our monthly »Blue Hour« conference. On that occasion, 36 participants, among them seven members of the German Bundestag, discussed the issue of data privacy protection at O₂'s capital representative office in Berlin. The topics of discussion also included the abolition of the list privilege which limits the distribution of addressed advertising. Another issue were the measures taken by O₂ to ensure data privacy protection.

The »Blue Hour« conferences promote the dialog and exchange with the political network in Berlin and focus on a different main topic every month.

Click here for more information on the »Data privacy protection« event > Company page/ Company/Capital representative office/ Activities/ Blue Hour/ December 2008