The O2 stores achieved an outstanding result in this year's connect Shoptest. The stores of the core brand of Telefónica Germany not only won the test once again, they also significantly extended their lead over the competition and were the only ones to achieve the overall rating 'Very good'. O2 also dominates in the individual evaluations - 14 of the 25 O2 stores tested received the rating 'Outstanding' or 'Very Good'. For the first time in the long history of the connect store test, an O2 store even achieved almost the perfect score with 499 of the maximum possible 500 points.
O2 and comdirect bank AG will cooperate in O2 Banking in future. Together, the partners will comprehensively modernise the mobile banking offer for their customers. With comdirect, O2, the core brand of Telefónica Deutschland, has won one of the leading online banks in Germany for o2 Banking. The multiple award-winning bank stands for innovative strength, a powerful technological platform and high quality customer service.
From next Monday, 20 April 2020, O2 will be opening its shops for customers again - the only exceptions are O2 shops in Bavaria and Thuringia. In these two federal states, the O2 shops will open one week later due to the orders of the state governments. This means that from 20 April in 14 federal states and from 27 April throughout Germany, O2 will once again offer personal advice in the O2 Shops during the known opening hours.
The O2 brand is the new partner of "Germany against Corona". With its "All for All" campaign, the initiative appeals to every individual to maintain the necessary safety distance in public spaces. At the same time, it wants to spread confidence and promote cohesion.
The crisis management team of the Bavarian Red Cross (BRK) is temporarily moving to the O2 Tower at Georg-Brauchle-Ring because of the corona pandemic. From there, 30 BRK employees will coordinate the emergency work for the Free State of Bavaria from the first floor of the building around the clock in three shifts, probably for the next two months.
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In accordance with the official requirements of the federal states and for reasons of preventive health protection, Telefónica Germany is keeping all directly operated O2 Shops throughout Germany closed until further notice with effect from 18 March 2020. This also includes O2 Shops in federal states for which no official order has been issued to date.
The current corona issue affects the whole of society. O2 is assuming responsibility and providing its customers with the best possible support in these challenging times: A special measure will ensure the basic communicative supply of all O2 private and business customers as well as customers of the second brand BLUE (both prepaid and postpaid). In the coming weeks, they will be able to keep up to date with the latest developments and stay in touch with family and friends without restrictions - by telephone or video telephony, via WhatsApp and other digital channels.
O2 is the first network operator in Germany to offer its customers selected services from Amazon. As of 4 February 2020, new and existing customers alike will be able to enjoy Amazon Music Unlimited: O2 customers will receive unlimited access to more than 50 million songs, popular radio plays, can follow all Bundesliga matches live via audio and download their favourite songs at an attractive price and thus use them on the move without an internet connection.(1)
At the start of the new decade, O2 is defining mobile telephony completely differently and is offering maximum personal freedom in an increasingly digital world: As the first network operator on the German market, O2 is placing three unlimited tariffs at the centre of its offer from 4 February.
CTS EVENTIM, one of the leading international ticketing and live entertainment providers, and O2, the core brand of Telefónica Germany, today announced their partnership in the live entertainment sector. O2 customers will benefit from exclusive pre-sales, free streaming and exclusive brand experiences at EVENTIM events all year round.