Online protection for just 5 euros a month:

Telefónica Germany launches Internet-Insurance

-Protection against misuse of personal data
-Reimbursement in the event of damage due to online fraud
-Replacement of hardware in the event of damage or theft
MUNICH. As of now Telefónica Germany is the first network operator to offer its customers protection against online criminality. Its Internet-Insurance covers misuse of personal data, fraud during online shopping and damage to the hardware supplied by Telefónica Germany. Customers also receive support via a 24-hour Helpline. The Internet-Insurance costs just five euros a month.
Michiel van Eldik
"Our Internet-Insurance makes us the pioneer in the German market, responding to the growing threat posed by Internet criminality", explains Michiel van Eldik, Managing Director Wholesale & Partner Management at Telefónica Germany. "In addition to our established mobile phone insurance this completes our range of services, making online shopping, browsing and using social networks even safer for our customers."
As of now all customers throughout Germany with an O2 post-paid contract or prepaid card can take out Internet-Insurance. As practical as can be: up to six other family members can be covered by each insurance contract. The offer is very customer-friendly: one month's notice to cancel, a free Helpline for making claims and seeking advice, and the insurance can be taken out online at
The Internet-Insurance at a glance:
Type of damageCompensation
Misuse of personal data (payment details and personal data)Damage amount up to 10,000 euros
Damage during online shopping or fraudulent online payment practicesCover per insurance claim of 100 to 500 euros, a maximum of two claims within twelve months
Theft of or damage to the Telefónica Germany DSL router, modem or Surfstick, due to unforeseeable eventsReplacement of the Telefónica Germany hardware (DSL router, modem, Surfstick) up to 200 euros
Telefónica Germany GmbH & Co. OHG and its brand O2 belong to Telefónica Europe and are part of the Spanish telecommunication group Telefónica S.A. The Company offers its German private and business customers postpaid and prepaid mobile telecom products as well as innovative mobile data services based on the GPRS and UMTS technologies. In addition, the integrated communications provider also offers DSL fixed network telephony and high-speed internet. "Kundenmonitor Deutschland 2011" honoured Telefónica Germany as the network operator with the most satisfied mobile phone customers in the German market for the fifth time in a row. Telefónica Europe has more than 58 million mobile and fixed network customers in Great Britain, Ireland, the Czech Republic, Slovakia and Germany.

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