Facts & Figures

Telefónica Deutschland offers mobile and fixed services for private and business customers. With a total of 50.4 million customer lines, the company is one of the leading integrated telecommunications providers. In the mobile segment alone, Telefónica Deutschland is responsible for more than 46 million lines – no other domestic network operator connects more people. Telefónica Deutschland Holding AG has been listed on the Frankfurt Stock Exchange (MDAX) since 2012. In the 2019 financial year, the company generated revenue of EUR 7.4 billion with almost 8,500 employees. The company is majority owned by the Spanish telecommunications group Telefónica S.A.

Factsheets

A factsheet for investors is avaible for download via the Investor Relations pages and provides detailed financial figures.

Company data

Corporate name Telefónica Deutschland Holding AG Main office: Munich Parent company Telefónica S.A. headquartered in Madrid, Spain Further subsidiaries of Telefónica Deutschland: Telefónica Germany GmbH & Co. OHG and others Founded O2 as Viag Interkom 1995, E-Plus 1993 1st October 2014 Merger of Telefónica Deutschland and E-Plus Management board Further information
50.4 million customer accesses*2.32 billion EUR OIBDA**8,500 employees***7.4 billion EUR revenue 2019

Business activity, operating figures and brands

Business activity Post- and prepaid mobile telecom products as well as innovative mobile data services based on GPRS, UMTS and LTE technologies for private and business as well as wholesale customers. Brands
-Premium brand: O2
-Secondary and partner brands: Blau, AY YILDIZ, FONIC, netzclub, Ortel Mobile, ALDI TALK, Tchibo mobil and several more
Customers
-Customer accesses: 50.4 million*
-Mobile accesses: 46.0 million*
-Broadband fixed network accesses: 2.2 million*

Our vision

By 2022, we will be the 'Mobile Customer & Digital Champion'

That means: We want to be the best partner for mobile customers in the German market. In order to achieve this, we are making our customers’ lives easier and better, and providing them with mobile freedom in the digital world. This is what our strong brands stand for. And we offer our customers a consistently positive experience with our products, customer service and network. We are making good progress along this path.

Our strategy

Our strategy puts the focus on our customers. They will see us as simpler, faster and better. We will achieve this through the consistent implementation of the global Telefónica strategy programme #RECONNECT. In this context, as Telefónica Deutschland we concentrate on three strategic priorities:
-Reinforcing our foundation
-Improvement of the customer experience and digitalisation
-Increase of growth and profitability

We take responsibility for the digital society

With digital technologies, we can make a unique contribution to mastering social challenges and promoting sustainable development. The focus areas of our Corporate Responsibility Strategy are: responsible management, strengthening life in the digital world and protecting the environment. In addition, Corporate Digital Responsibility (CDR) refers to corporate responsibility in the digital society. Telefónica has published a global "Digital Manifesto", in which it advocates that digitalisation benefit all people. The company has also committed itself to ethical principles concerning the use of artificial intelligence. At the BASECAMP in Berlin, we promote the social dialogue around the opportunities and risks of digitalisation and artificial intelligence.

Network and certifications

Network infrastructure of mobile telecom
-Several thousand operated GSM and UMTS base stations
-The GSM mobile telecom network of Telefónica in Germany covers near 100 percent of the German population
-Densest UMTS network in Germany
-Broadband coverage (UMTS/LTE) of 98% of the population by the end of 2019
Certifications
-Quality management according to ISO 9001
-Environmental management according to ISO 14001
-Energy management according to ISO 50001

Latest company news

Preliminary figures for the fiscal year 2019: Telefónica Deutschland starts off the Wireless Decade with strong growth in customers, revenue and earnings
19.02.20 | Telefónica Deutschland has successfully concluded the 2019 financial year and has fully achieved its targets. As forecast, the company grew profitably: Revenue rose by 1.1 percent to 7.4 billion euros, while adjusted operating income (OIBDA) increased by 1 percent on a comparable basis. The significantly improved network quality and the introduction of innovative tariffs, especially at O2, paid off. With almost 1.5 million additional postpaid subscribers, more people switched to the O2 network than ever before since the takeover of E-Plus.
Telefónica Deutschland signs Sustainability-Linked Loan
18.12.19 | Telefónica Deutschland concluded a so-called "Sustainability-Linked Loan" in the amount of 750 million euros via its subsidiary Telefónica Germany GmbH & Co. OHG. The interest margin is linked, among other things, to the fulfillment of ESG criteria (ESG = Environment, Social and Governance) in the areas of environmental and climate protection, social commitment and corporate management.
Quarterly reports are available via the Invester Relations pages.
*consolidated figures as of 31 December 2019 for Telefónica Deutschland Group, includes mobile phone lines with a maximum inactivity period of six months, calculation of customer numbers according to market practices
**prior to special and regulatory effects. As of 31.12.2019
***as of 31.12.2019