Facts and figures

Transparent reporting about our sustainability activities is well anchored in our company.

Corporate Responsibility Report 2021

Sustainability is an integral part of O2 Telefónica's corporate thinking and actions. Our CR Report describes how we strengthen connections and network people.

Key performance indicators

For O2 Telefónica responsibility means more than just a word: rather, we have firmly integrated our CR strategy into our business structures. In order to make our approach and our successes measurable, we publish key figures on our focus topics in this section.

Principles of governance for responsible corporate management

Climate and the environment


Customers and business partners

Society and digital inclusion

Our contribution to the Sustainable Development Goals (SDGs)

In September 2015, the 17 global Sustainable Development Goals (SDGs) of the United Nations were adopted. In order to make an active contribution to the SDGs, an SDG analysis was carried out. The relevant SDGs and their sub-goals were identified for O2 Telefónica and assigned to the Responsible Business Plan accordingly. This analysis was also used as the basis for our CR target formulations.

Customers and business partners

We promote inclusive and sustainable connectivity and offer digital and analogue advice regarding all of our products and services.


We promote gender equality, equal opportunity and closing pay gaps.

Climate and the environment

With our measures to optimize energy consumption as well as the use of resources and reduce emissions, we are contributing to combating climate change.

Society and digital inclusion

We want to promote digital inclusion and reducing inequalities within society while ensuring that no one is excluded from mobile communication.

Principles of responsible corporate governance

We work with integrity in all the divisions and adhere to strict ethical principles for responsible business and promote sustainable procurement management and supplier management that include ethical, social and environmental criteria.

ISO certifications


Further information on our ESG activities

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